Frequently Asked Questions
What are your candles made of?
Our candles are handcrafted with eco-friendly, sustainable materials, including natural soy wax and phthalate-free fragrance oils. We focus on creating high-quality spellcraft that is kind to the earth and aligns with our values of sustainability and ethical production.
Do you offer custom candles?
Yes, we offer custom spell candles! Our Custom Crescent Moon candles, featuring handmade vessels from eco-resin, can be personalized based on your selection of color and fragrance/unscented to meet your unique needs or intentions. If you'd like something that's not on our custom selections, simply reach out via our contact page or email us at: metztli@revolutionarymystic.com to discuss your custom request.
What is your shipping policy?
Shipping cost is calculated by weight via USPS current pricing, or FREE SHIPPING for US orders over $60.
We typically process orders within 3-7 business days, and shipping times may vary based on your location. Processing time may be longer depending on demand, holiday season, local weather, or other factors.
There are only 2 of us humans at Revolutionary Mystic, plus we run the wolfdog sanctuary and are rurally located in the PNW wilderness. Weather up here can be extreme, causing postal delays. If time is sensitive for you, please inquire current processing times before placing your order. Thank you for your patience and grace! ❤️
For domestic U.S. orders, shipping typically takes 5-7 business days. We also offer international shipping, though delivery times may vary. Please check our Shipping Policy page for more details.
Do you ship internationally?
Yes, we do! We are happy to offer international shipping to many countries. Shipping rates and times vary by location. Any additional customs fees or import taxes are the buyer's responsibility.
What is your return policy?
We want you to be satisfied with your purchase! If you’re not completely happy with your order, we accept returns on unused, unopened products within 30 days of purchase. Please check our Returns Policy page for details on how to initiate a return or exchange.
Can I track my order?
Yes! Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package’s journey. If you have any issues tracking your order, feel free to contact us. Or email metztli@revolutionarymystic.com.
How do I work with Saint Expedite or other spiritual figures?
We offer guidance and resources on how to petition Saint Expedite and other spiritual figures on our blog and product pages. For example, our Saint Expedite Candle comes with instructions on how to petition him, along with traditional prayers, symbolism, and timing recommendations.
If you'd like in-depth instruction, consider booking Metztli for a psychic reading where they'll gladly do a spell consultation during your session by request.
Do you offer wholesale or bulk ordering?
Yes, we offer wholesale and bulk ordering options for select products and with aligned retailers. If you're interested in carrying our eco-friendly spellcraft in your shop or need a large order for a special event, please contact us directly for more information.
How do I sign up for your Candle of the Month Club?
Our Candle of the Month subscription is available through our Patreon! Every 1-2 months (depending on sanctuary demands) you'll receive exclusive, handcrafted candle(s) along with instructions for using it in your rituals. A total of 12 candles will be shipped to you per year, including Patreon exclusive candles. Visit our Patreon page for more information and to subscribe.
How can I collaborate with Revolutionary Mystic?
We love partnering with other like-minded brands, creators, and influencers. If you’re interested in collaborating, please reach out via our Contact Us page or email: metztli@revolutionarymystic.com with your proposal.
How do I support the Black Moon Wolfdog Sanctuary?
You can support the sanctuary through several options, including making a donation, purchasing from our shop (100% of all sales goes to the sanctuary), or checking out our Patreon, Bonfire merch shop, or our link page for other ways to get involved. Visit our Sanctuary page for more information.
What if I have more questions or need additional help?
We’re here to help! If you have any questions or need assistance with your order, feel free to reach out via our Contact Us page, or email us directly at metztli@revolutionarymystic.com . We typically respond within 24-72 hours.